Used
Laptop Dealer Reviews
Bob Johnson's Computer Stuff
32 Artisan Drive
Smyrna, DE 19977
877-202-7788
www.bobjohnson.com
Web Site Review
Description:
A used laptop and computer reseller with an online store and a physical
warehouse located in Smyrna, Delaware.
On-line Store Software:
Bob Johnson's Computer Stuff uses a shopping
cart catalog software written by Web
Transitions. The web site is easy to understand and navigate.
There is a very easy to follow
How to Purchase Tutorial
that takes you thru the purchasing process on-line. We found the
descriptions complete and easy to read. All in all this shopping cart
software is excellent.
On-line security:
Bob Johnson's Computer Stuff uses secure encryption during the order process so
you are assured of the information you are entering is private and confidential.
They are a member of the local Better Business Bureau and are in good standing.
A nice additional note is that they employ hacker guard to check their website
for security holes. This is good because they can solve any weakness in
the website before there are any attacks.
Warranty Policy:
Bob Johnson's Computer Stuff offers a
Limited
Life time warranty. Use the link to see the exact details. But
basically you get a 30 days parts and labor and a free labor only warranty
thereafter. Which is not a bad deal compared to the other used laptop
dealers. You should however review their
used
battery policy which is understandable.
Return Policy:
You have 48 hours to check out your laptop. If you do not like it for any
reason you can return it for a full refund which does not include the shipping.
Any return after that results in a restock fee of up to 20%. All repairs
and warranty work are quick to turn around. Here is the link for their
return
policy
Variety of Selection:
With over 500 laptops in stock at any given time. There is something for
every budget. Not all used laptops are listed on-line so give them a call
for anything special that you may be looking for. In addition, they have
thousands of laptop parts in stock. But they are not all listed on the
website. Always call if you don't find it on their website.
I believe that this is a quality used laptop company that warrants your
attention. Certainly worth reviewing their
used laptop
inventory
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